We usually reply within two working days.
In crisis? Call or text 988, or call 911. Farview's "Get help" button (top left of every screen) lists these and other free lines, including 1-800-QUIT-NOW.
Common questions
Where is my data? Only on your phone, encrypted. We can't see it or restore it. To move to a new phone, use Me → Privacy and data → Export, then Import on the new phone.
I slipped. Did I lose my progress? No. Your total clean days stay; only that habit's "since last slip" line starts again.
How do I cancel Premium? Me → Subscription → Cancel opens your App Store or Google Play subscriptions. Cancelling during the 7-day trial costs nothing.
I bought Premium on another phone. Me → Subscription → Restore purchases, signed in to the same Apple ID or Google account.
I can't afford Premium. Tap "Can't afford it?" on any Premium screen and we'll send you a free code.
Notifications don't arrive. Check that notifications are allowed for Farview in your phone's settings, and that quiet hours in Me → Notifications don't cover the time.
How do I delete everything? Me → Privacy and data → Delete everything. Deleting the app also removes all data.